Your work stays yours.

Information we process

We process account details you provide, video files or links you submit, generated clips and metadata, editing and publishing settings, support messages, and technical information needed to operate and secure the service.

Payment details are processed by our payment provider. Snipelo does not need to store complete payment card numbers.

YouTube API Services

Snipelo uses YouTube API Services when you preview a YouTube link, connect a YouTube account, or publish a video to YouTube. Your use of YouTube through Snipelo is also governed by the YouTube Terms of Service and the Google Privacy Policy.

When you connect YouTube, Snipelo requests the limited authorization needed to upload videos. We receive and may store your YouTube channel identifier, channel name and profile image, granted authorization scopes, an encrypted authorization token, and information about uploads you direct us to make, such as titles, descriptions, visibility, scheduling choices, YouTube video identifiers, URLs, and processing status. Snipelo does not request or store your Google or YouTube password.

Snipelo uses this information to show the connected destination, upload the video and metadata you approve, apply the visibility and scheduling choices you select, and report the publishing result. We do not use YouTube API data for advertising, sell it, or disclose it to unrelated third parties.

How information is used

We use this information to authenticate accounts, process videos, generate and render clips, preserve project settings, provide support, process billing, prevent abuse, and improve reliability.

We do not sell personal information or uploaded media.

Service providers and transfers

Snipelo relies on infrastructure, authentication, storage, processing, analytics, and payment providers. They may process information only as needed to provide those services and protect the platform.

When you direct Snipelo to publish to YouTube, the selected video and metadata are transmitted to Google and YouTube. Our contracted infrastructure providers may process encrypted credentials and publishing records only as needed to operate and secure this integration.

Snipelo and its service providers may use cookies or similar browser storage for authentication, security, preferences, and service analytics. These technologies are not used to sell YouTube API data.

Disconnecting YouTube and deleting YouTube data

You can revoke Snipelo's YouTube access by opening Social profiles, finding YouTube, and selecting Disconnect next to your connected account or from Google's third-party connections settings. Disconnecting through Snipelo immediately asks Google to revoke the authorization token and cancels future scheduled publications that depend on that connection.

After revocation, Snipelo deletes or de-identifies stored YouTube Authorized Data associated with that authorization as soon as possible and no later than seven calendar days. Snipelo checks connected YouTube authorizations daily. If Google reports that authorization was revoked, Snipelo applies the same deletion process. Temporary network errors are retried. If access cannot be verified for 29 days, Snipelo removes the stored authorization and associated YouTube data; you will need to reconnect. Disconnecting Snipelo does not delete videos already published to YouTube; you can manage those videos directly in YouTube Studio.

Retention and your choices

Connected YouTube channel details are refreshed daily or removed when they cannot be retrieved with your granted permissions. Stored YouTube upload identifiers, links, processing details, and provider response logs are removed after 29 days. Your own videos, captions, scheduling choices, and Snipelo activity records are separate from YouTube API data and remain subject to your account retention settings.

Information is retained while your account or project is active and as needed for security, billing, dispute resolution, and legal obligations. Deletions can take time to propagate through backups and service providers.

Account settings let you request an export, delete projects, disconnect providers, or request account deletion. You can also contact support for help with a privacy request.

Contact

Questions or privacy requests can be sent to support@snipelo.com. We may need to verify that a request comes from the account owner before acting on it.